Property Overview

• A fully renovated kitchen with all-new appliances and countertops
• A fully renovated bathroom with new bathtub, sink, and vanity
• New flooring and fresh paint throughout your unit
• New windows, updated building systems, in-unit A/C, and modernized elevators
• Upgraded lobby, management office, and community room
• Improved site lighting, landscaping, and outdoor areas

• Renovations are expected to begin following acquisition closing in July 2026 and will take approximately 18 months. In-unit work will take approximately 21 days per unit, subject to additional time for accessible units, and changes that may be necessitated due to unforeseen construction needs.
• You have received a 90-day notice prior to the planned start of renovations in your home, followed by a 30-day notice confirming your scheduled move date.

• You do not have to permanently move out.
• When your apartment is scheduled for renovation, you will be required to temporarily move out for approximately 21 days.
• In certain circumstances, it may be necessary to remain out of the unit for more than 21 days – for example, if needed to complete certain renovations, or for certain accessibility improvements.

• Before your move, a member of the RAM relocation team will meet with you to complete a Relocation Interview Form. This helps us understand your household’s specific needs to find the best temporary housing option for you.
• Your temporary housing could be an on-site vacant unit, a nearby off-site apartment, or a hotel room, based on your household needs and unit availability.
• You may also relocate to a friend or family member’s residence if you wish, in which case you will receive funds (more information below).

• No. The cost for your temporary apartment or hotel will be paid for on your behalf. You will only need to continue paying your normal rent for your current apartment at City Towers.

• Yes! If you choose to stay with friends or family, we will still provide you with relocation assistance and storage for your belongings.
• Additionally, if you stay with friends or family, you will receive a per diem voucher for the period of time you are out of the apartment (no more than 21 days, except in extenuating circumstances).

• Do not shut off your utilities. You must keep the electric account in your name. Please bring the bill that covers the dates you were temporarily out of the apartment to the management office and your rent account will be credited.

We recommend against forwarding your mail due to the delays that are likely to result in delivery to your temporary address and then back to your home address when you return. You can continue to pick up mail at your original address as you normally would. If you desire to forward your mail, please reach out to discuss with our team.

Yes, the plan is for all households to return to their original units.

It is estimated that most households will be out of their homes for approximately 21 days, subject to additional time for accessible units, and changes that may be necessitated due to unforeseen construction needs.

All key information, including your temporary move-out date, your move-back date, and temporary housing details will be shared with you in writing at least two weeks before your scheduled move. You may also receive phone calls or emails for reminders and updates.

• Continue to pay your rent on time for your original unit at City Towers.
• Abide by all lease rules at the temporary unit/hotel. Lease violations in temporary housing will affect your lease at City Towers.
• Please ensure that all contact information is updated throughout the entire process.
• You are responsible for any damage beyond normal wear and tear to the temporary unit/hotel.
• For safety and security reasons, access to your apartment will not be permitted during the relocation process.
• Ensure you are fully packed and ready to move by 8 AM on your designated moving date. If assistance is needed please inform the office prior to your move out date. Failure to comply may result in a lease violation.

90 Days Prior to Relocation 
• You will receive a formal 90-day notice of upcoming in-unit renovation work with 
  information about relocation. 

35–50 Days Prior to Relocation 
• Formal contact and inspections begin. 
• You will receive an Interview Notice. 
• You will be required to schedule an interview to ensure your household needs are 
  accommodated. 
• A member of the RAM relocation team will conduct a 30–45-minute interview regarding 
  your upcoming relocation. 
• General Information Notices (GIN) and Notices of Non-Displacement (NND) will be sent 
  to each household. 

30 Days Prior to Relocation 
• Distribute 30-day notices 
• Distribute packing materials 
• Conduct first inspection 
• Distribute first inspection notice (on the 31-day mark) 

15 Days Prior to Relocation 
• Distribute first move-out notice 
• Provide general packing instructions and reminders 
• Share tentative move-out schedule 

3 Days Prior to Relocation 
• Distribute final move-out notice confirming move-out date 
• Conduct second/final inspection 
• Distribute 24-hour inspection notice prior to the inspection day 

Moving Day! 
• The relocation team and movers will arrive and move you to your temporary unit/hotel. 
  City Towers – Renovation Plan FAQ 
• Please ensure you are fully packed and ready to move by 8 AM on your designated 
  moving date. Failure to comply may result in a lease violation. 
• We request that someone over the age of 18 is home for the duration of your moving day. 
  A best-practices one-pager for moving will be provided to each household two (2) weeks 
  before relocation. 

7 Days Before Renovations are Complete 
• Distribute move-in notice 
• Include specific details regarding the re-occupation process

• The RAM relocation team will engage a moving company to distribute packing supplies and will handle the moving and equipment. Please contact your relocation coordinator if you require assistance packing your belongings.
• Set aside essential items such as food, medication, valuables, important documents, and enough weather-appropriate clothing to get you through your relocation period. These items are to travel with you to your temporary housing.
• Pets should be brought with you to your temporary stay and should not be left inside or outside of your apartment.
• Plants should be brought with you for your temporary stay and should not be left inside or outside of your apartment.

If you require special assistance due to disability, health condition, or other special circumstances, please contact a member of the RAM relocation team so accommodation can be made.

During your interview, a member of the relocation team will specifically ask about any accessibility, mobility, and other medical concerns you may have.

RAM will work with residents to help coordinate and update existing transportation related services during temporary relocation. Please communicate any school transportation, medical transportation, public transportation, or other ongoing transportation needs to the relocation team during your resident assessment or throughout the relocation process.

• Parking spots near the entrances of buildings will be designated for construction activities.
• On occasion, parking spots will need to be left vacant. Management will issue notices at least 24 hours before; spots will also be marked with signage the night before and will need to be vacated by 7:00 a.m.
• There will be material and equipment storage areas at various locations on the City Towers property. These areas will be marked and fenced off. Residents are not permitted in these areas at any time.
• Sidewalks will remain clear, and mats will be placed over any cords to avoid trip hazards.

City Towers Management Office
1065 8th Street, Oakland, CA 94607

Additional relocation contact information will be provided at the resident town hall meeting and in your 90-day notice letter.